We all make mistakes but do not always understand them, so we continue to commit them.
The discipline of interaction MAN – MACHINE, that also studies the human factors at the origin of the errors and the strategies to prevent or reduce the effects, can help us to better understand the mistakes we make.
Quality Management
The theories of Dr. W. Edwards Deming, known also for the PDCA method or Deming wheel, even if published in 1986 still have application and very interesting developments and the importance of its concepts remain unchanged. We must learn to work within a system and none of us should act in order to gain advantages but we have to contribute to the entire system, with a Win-Win.
One of the most difficult element to objectify, that means “to be measured regardless of the observer”, is the aesthetic parameter or design of an object, both positive as advantages or negative as defects.
To determine the acceptability or non-acceptability of an aesthetic defect must not depend on the sensitivity of the person who detects it.
Here is a simple method to give evidence and objective measure to the aesthetic defects and imperfections.
A guide to implementation and management of improvement projects, based on problem solving techniques.
How to fill in the form of an improvement project.
The improvement regarding the quality of a product, service, process or ones’s own life, is a process that takes place gradually, using appropriate tools.
One of the most effective and simplest tool is the FORM named “IMPROVEMENT PROJECT” which can be downloaded here.
The project must always be related to a problem whose solution has been scheduled and it has to be tackled by analyzing the initial data, giving weight to the important factors, ignoring the many unimportant data and talking only with known facts.